Manufacturing-Operations-Transformation

Manufacturing Operations Transformation

Manufacturing Operations Transformation

Client

Sector: Industrial Components Manufacturing
Locations: 5 plants across India and Southeast Asia
Platform: SAP S/4HANA

The Background

A fast-growing manufacturer was running on disconnected legacy systems. Each plant operated differently. Planners worked off spreadsheets. The shopfloor wasn’t visible to the business. Finance waited for everyone else before it could close. The company was growing but its operations couldn’t keep up.

Where We Started

We didn’t try to fix everything at once. We picked the process costing the most and started there.

The first Qube: Production Planning.

Planners were spending hours reconciling data across systems to build a plan that was already outdated by the time it reached the floor. We measured the current cycle time, agreed on an outcome (25% faster planning) and built it in SAP PP, one plant at a time. When it was done, we handed it over and moved to the next process.

How the Qubes Stacked

Each Qube targeted one broken process. Each had one outcome number agreed upfront.

Qube 1

Production Planning

Replaced manual planning with system-driven MRP across all 5 plants.

Delivered: 25% faster production planning cycle.

Qube 5

Order-to-Cash

Connected sales orders, dispatch, and invoicing in one system. Inventory availability checks happen in real time at the point of order.

Delivered: 20% faster order-to-cash cycle.

Qube 2

Inventory & Material Management

Standardised item codes, warehouse structures, and goods-movement flows. Gave every plant real-time stock visibility.

Delivered: 30% improvement in inventory accuracy.

Qube 3

Shopfloor & IoT Integration

Connected SCADA/PLC systems directly to SAP. Machine events now post automatically. Maintenance alerts are triggered by the equipment, not a breakdown.

Delivered: 100% automated shopfloor logging. Zero manual entry.

Qube 4

Procurement

Moved purchase orders, approvals, and vendor management into SAP. Procurement now runs off the same demand signals as production planning.

Delivered: 15% reduction in procurement costs.

Qube 6

Finance & Reporting

Unified the chart of accounts across all locations. Built live dashboards for finance heads and plant managers in SAP Fiori.

Delivered: Real-time financial visibility. One version of the truth across all plants.

Qube 7

Traceability & Compliance

Activated end-to-end batch tracking from raw material receipt to finished goods delivery.

Delivered: Full traceability in seconds. Compliance audits went from days to a single SAP query.

How the Functions Formed

The seven Qubes grouped into three connected functions:

Qubes 1, 2, 3

Manufacturing Operations

Plant managers now have one live view of what’s planned, what’s in stock, and what’s running on the floor. The three Qubes reinforce each other: planning drives replenishment, replenishment feeds scheduling, and the shopfloor reports back automatically.

Qubes 4, 5

Supply Chain & Commerce

Sourcing and selling connected for the first time. A sales order now triggers an availability check against live stock, which triggers procurement if needed. The supply chain became a chain.

Qubes 6, 7

Finance & Governance

Finance no longer waits for other departments to report. It reads directly from the same transactions driving production, procurement, and sales. Month-end is a confirmation, not a consolidation exercise.

When It All Connected…

↻ Before

A sales order triggered delays—warehouse checked spreadsheets, production found out days later, and finance only saw it at month-end. Each step was disconnected, creating confusion and slowing the business down.

✓ After

A sales order in SAP triggers an automatic availability check, adjusts the production plan if needed, alerts procurement if stock is short, and posts to finance in real time. The CFO sees it before the shift ends.

That’s what happens when Qubes stack into functions and functions form a value chain.

Results at a Glance

Process
Result
Production planning cycle
25% faster
Inventory accuracy
30% improvement
Order-to-cash cycle
20% faster
Procurement costs
15% reduction
Shopfloor production logging
100% automated
Cutover and go-live uptime
100% zero business interruption
Material traceability
End-to-end, raw to finished goods
Reporting
Standardised across all 5 locations

One process. One outcome number. Seven Qubes later, a manufacturing operation that runs like one connected system.

case study

TecQubes helped a large NBFC implement RPA to reduce costs and improve TAT

TecQubes helped a large NBFC implement RPA to reduce costs and improve TAT

Client

A large Non-banking Financial Services Company (NBFC) based in India

Problem Statement

The client was facing high turnaround time issues for most of the processes. There was a lot of dependency on the employees for mission critical as well as simple processes. This led to a lot of time delays and errors while executing the tasks. Thus, the client was looking at a solution that can reduce human involvement to a large extent aimed at reducing the processing costs, turnaround time as well as the associated errors.

Solution

TecQubes split the entire project into two phases viz. (a) creating the roadmap and (b) end-to-end RPA implementation. It first started exploring all the functional areas and created a comprehensive list of processes for each area of operation.  Then function-wise small, medium and long-term plans were created. This was followed by creating a company-level plan focusing on savings, ROI, implementation dates, etc.

 

In the second phase of the project, which is RPA implementation, the tasks included

Project Outcome

Chatbots

Chatbots

Chatbots were implemented in the internal as well as customer-facing processes and were integrated with different channels like WhatsApp, Facebook, Hangouts, Slack, etc.
Internal

Internal (Employee-related):

Call center agents now use RPA tools to enhance the customer experience. As soon as they key-in the customer details, the bots in the backend search for the relevant documents in the repository and fetch them for the agents. As the agents are freed up from search and fetching tasks, they use this saved time to discuss new products with customers.
External

External (Customer-related):

With RPA tools, customer can perform self-service for many of their requirements without the need of an agent. This includes: checking loan eligibility, checking loan status, current principal amount pending, last EMI date, loan start date, interest rate, submitting loan application, submitting pending documents etc.

Benefits

Below are the benefits in terms of value generated and cost reduction

Value

Cost reduction

More than 40% returns on investment (ROI) in the 1st year and reaching up to 60% in the 3rd year

Increase in top line

TecQubes-helped-a-Canadian-finance-and-accounting-firm-to-improve-productivity-through-RPA

TecQubes helped a Canadian finance and accounting firm to improve productivity through RPA

TecQubes helped a Canadian finance and accounting firm to improve productivity through RPA

Client

A leading finance and accounting firm based in Canada

Problem Statement

Finance and accounting processes are cumbersome and a lot of man hours are to be spent to complete the processes and adhere to accounting standards and compliances. Client wanted to implement a robust RPA solution to streamline their finance and accounting processes with the aim to reduce process-related challenges while improving productivity.

Solution

As a first step, a process audit was undertaken to evaluate all the processes and identify areas to implement process automation through RPA tools.

 

Next RPA bots were developed for repetitive manual processes including:

RPA bots were tested in staging and production environments

Key features

Automated Interactions via screen

Improved decision making

Simple interface to create RPA Bot quickly

Enabling dynamic up-scaling/down-scaling of the RPA Bots

Convert scanned attachments into actionable Invoice data for further process

Automatic mining all Invoice records till date for BI and analytics

Compliance verification of all details were automated

Automatic re-calibration of RPA bots according to application upgrades

Project Outcom

The following outcomes were achieved under the broader goal of process streamlining and automation:

a-large-retailer-to-upgrade

TecQubes helped a large retailer to upgrade to S/4HANA to reduce costs and enhance transparency

TecQubes helped a large retailer to upgrade to S/4HANA to reduce costs and enhance transparency

Client

A leading retail chain with operations in multiple states in the US

Problem Statement

The client was using an outdated ERP system and wanted upgrade to a better one that offered a platform for business growth. The existing ERP was not fully integrated with their legacy systems and the client was facing productivity and efficiency issues as a result.

Solution

TecQubes was chosen to implement SAP S/4HANA at the client’s headquarters in the first phase and then expand to its stores. Though this implementation, all its accounting processes were standardized and offered a solid foundation for cost reduction and innovation.

A couple of months into the project implementation, the COVID-19 global pandemic created substantial hurdles that TecQubes had to overcome. By rapidly transitioning to a fully remote working model, TecQubes managed to continue the collaborative progress without significant delays, even as the mode of communication had radically changed.

Benefits

Project Outcome

implementation-helped-a-global-consumer-goods-company-to-optimize-operating-costs-and-capital-investments

TecQubes SAP S/4HANA implementation helped a global consumer goods company to optimize operating costs and capital investments

TecQubes SAP S/4HANA implementation helped a global consumer goods company to optimize operating costs and capital investments

Client

A global consumer goods company with operations in Europe and Asia

Problem statement

The packaged foods subsidiary of client, which is also the largest subsidiary, accounts for almost 60% of the sales. The subsidiary was struggling with cumbersome IT infrastructure that built around a legacy SAP ERP system. It lacked centralized control and could not use the latest cloud-based technologies that offered the required competitive edge. Further, the rise of the adoption of SAP on public cloud by its competitors was resulting in market erosion. The client wanted to shift from its existing Capex model to an Opex cost model to free up valuable resources that were being utilized for managing on premise infrastructure.

As part of a global IT modernization initiative, the client wanted to transition its legacy ERP systems to SAP S/4HANA across multiple business units and their respective legacy systems.

Solution

The SAP S/4HANA implementation was built on collective requirement of all its business units. The solution was developed to create a unified platform for the client’s branded consumer goods deployed on a modernized hyperscale platform.

 

TecQubes evaluated several technology solutions and proposed to host and manage the entire SAP landscape on Microsoft Azure. The project revolved around design and implementation of SAP S/4HANA on Microsoft Azure as a cloud platform that leverages        a digital core. By enabling this transformation, TecQubes simplified SAP technical operations and increased utilization and efficiency.

Project outcome